Our policies

FREE delivery in Quebec on orders over $100

Applies to the total before taxes and other fees.

Our contests and promotions

When a contest or promotion mentions an amount, it is always before taxes. Our promotions and other special offers cannot be combined.

Return policy

ALL SALES FINAL/NO REFUNDS...but returns and exchanges are easy :-) Visit Anne de Shalla's Boutique at 350 St-Paul Street East, Unit 240 in the Bonsecours Market

If you wish to exchange/return an item, it is important to inform us in writing at braderiedemodequebecoise@gmail.com within 10 calendar days of receiving the merchandise.

GREATER MONTREAL AREA:
Returns and exchanges are handled in person at the Signatures Québécoises boutique, located in Unit 240 of the Bonsecours Market, 350 Saint-Paul Street East, Old Montreal. Please wait to be contacted before coming in, especially for exchanges.

Defective merchandise: We will replace defective merchandise at our expense. If the merchandise is out of stock, a credit note will be issued.

Exception: We are not responsible for goods damaged during transport. The customer, as the owner of the goods, must claim the value of the goods from the carrier.

Size/color/style error during the order preparation process : We will replace the incorrect merchandise at our expense once the original item is returned. The original item must be returned to us in its original condition and packaging and must not have been worn. We reserve the right to offer you a store credit instead of an exchange. The store credit will be applicable to the online store http://braderieenligne.com.

Other reasons for return/exchange requests: Requests will be evaluated on a case-by-case basis. When approved, all shipping costs will be borne by the customer. The original item must be returned to us in its original condition and packaging and must not have been worn. The credit note will be applicable to the online store http://braderieenligne.com.

Under no circumstances will we accept returned merchandise unless its return has been pre-arranged. Returned merchandise must be identified with a return authorization number, which will have been provided to you upon completion of the agreement.

Competitions, promotions and gift bonuses

Our gift vouchers are applicable to eligible orders until one of the following occurs: stock depletion or the end of the promotional period. Our discount codes/promotions/credit notes cannot be combined with any other discount code/promotion/credit note at the same time. We reserve the right to terminate our promotions, discount code contests, and gift vouchers at any time, without notice, recourse, or prejudice. Contests: the decisions of the Braderie de Mode Québécoise are final and without appeal.

Shipping Policies

ORDERS SHIPPING BEGINS ON THE FRIDAY OF THE WEEK FOLLOWING THE WEEK OF PURCHASE.

Please refrain from contacting us about this if the deadline indicated above has not yet passed.

TO BENEFIT FROM ONE OF THESE POLICIES:
Write to us at braderiedemodequebecoise@gmail.com

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FREE SHIPPING IN QUEBEC ON ORDERS 100$ AND MORE

Applies to order value before taxes, shipping and other fees.

ALL SALES ARE FINAL: NO REFUNDS

Exception: Out of Stock

EXCHANGE/MERCHANDISE RETURN: Requests must be made in writing within 10 calendar days of receipt.

Defective Merchandise: Will be replaced at our cost. If merchandise is out of stock, the Exception to our Final Sales Policy will apply.

Exception: We are not responsible for merchandise damaged during transport. The client, owner of the merchandise, must contact the transporter and claim the value of the merchandise.

Wrong Merchandise/Size/Style/Color: Will be replaced at our cost once the original merchandise is returned to us. To be eligible for a return, the original merchandise must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to offer a credit note instead of a replacement. Credit note can be used on http://braderieenligne.com during a subsequent sale and can only be applied to the same collection.

Other Motives For Exchanges/Retuns: Will be reviewed on a case by case basis. If approved, customer must pay for all shipping charges. To be eligible for a return, the original merchandise must be unused and in the same condition that you received it. It must also be in the original packaging. Credit note can be used on http://braderieenligne.com during a subsequent sale and can only be applied to the same collection.

Under no circumstances will we accept returned goods if said return has not been approved by us before hand. All returned merchandise must be identified by a Return Authorization number supplied to you by us.

In order to avail yourself of these policies, please contact us at braderiedemodequebecoise@gmail.com

Shipping policies

SHIPPING WILL BEGIN THE FRIDAY OF THE WEEK FOLLOWING THE WEEK OF PURCHASE.

Please refrain from contacting us if the delays outlined above have not expired.